As we celebrate 30 years of Mafi Rugs, we're looking back at some highlights and milestones over the years.
This one is a re-posting of an interview Lissa Wyman of RugNews.com did with Cyrus Mafi on January 5th of 2008. It covers how Mafi Rugs (at that time, "Medallion Imports") navigated retail business realities of 2008 by focusing on service, focusing on the customer instead of price, and focusing on presentation.
In Lissa's own words, "the message is very, very clear... and it's simple: service, service, and service!"